1. Collected evidence required for programme review 2020/2022.
2. Evidence gathering workshops were held for each criterion in Program review.
3. Started collecting evidence for Institutional review 2022.
4. Followed up the activities  of curriculum revision of the Bachelor of Information Technology degree programme (External)
5. Followed up the activities of curriculum revision of the Undergraduate Programme
6. Followed up the preparation of the Tracer Study of UCSC
7. Followed up the preparation of the Examination Manual of UCSC
8. Completed the Employability Survey 2022.
9. Followed up the preparation of the Honor code of UCSC
10. Followed up the activities related to the proposed framework on Course Design and Development for adopting Blended Learning.
11. Collected the feedback from academic staff on the proposed programme manual of the postgraduate programmes and shared with the UGC
12. Collected details on alignment of the UN’s Sustainable Development Goals (SDGs) with research student activities and administration of UCSC.
13. Followed up the preparation of a feedback form for online examinations in masters program.
14. Followed up the preparation of the assignment submission Calendar in the undergraduate VLE
15. Followed up the preparation of a Non-Disclosure Agreement(NDA) for preventing the unauthorized disclosure of confidential information relating to exam work of UCSC.
16. Participated in the design of the strategic plan of CQA, UoC
17. Submitted the finalized forms of Master of Cybersecurity programme, Postgraduate Diploma/Certificate in Cybersecurity programmes for UGC concurrence through the Director/ CQA
18. Submitted the finalized forms of Master of Business Analytics programme, Postgraduate Diploma/ Certificate in Business Analytics programmes for UGC concurrence through the Director/ CQA
19. Collected student Feedback of MCS/MIT/MIS/MBA Programmes  using Google forms.
20. Collected student Feedback of Undergraduate Degree Programmes CS/SE and IS using google forms ( 2022).
21. Formation of CDEC(Curriculum Development and Evaluation Committee) in each board of Study.

1. Collected evidence required for programme review 2020 and stored in QAC office.
2. Appointed Ms M W C A R Wijesinghe, Senior Lecturer of UCSCas the new coordinator of QAC from 1st June 2021.
3. Started collecting evidence for Institutional review 2021
4. Followed up the the activities  of curriculum revision of the Bachelor of Information Technology degree programme (External)
5. Followed up the the activities of curriculum revision of the Undergraduate Programme
6. Followed up the preparation of the Tracer Study of UCSC
7. Followed up the preparation of the Examination Manual of UCSC
8. Followed up the Employability Survey 2021
9. Followed up the preparation of the Honor code of UCSC
10. Followed up the activities related to the proposed framework on course design and development for adopting blended learning
11. Collected feedback from academic staff for the proposed programme manual of the postgraduate programmes and share with the UGC
12. Followed up collecting details on alignment of the UN’s sustainable development goals to research student activities and administration of UCSC.
13. Checked and recommended the prepared health guideline of the semester 2 examinations of the undergraduate programmes held in February 2021
14. Sent the summary reports of the collected feedback forms of the semester 1 of the undergraduate programmes
15. Followed up the preparation of a feedback form for master online examinations held in August/ October 2021
16. Followed up the activities related to the Grievance Committee of UCSC and arranged to update the TOR of the committee by allowing students/ staff to submit their grievances to the committee through the QAC
17. Followed up the preparation of the assignment submission Calendar in the undergraduate VLE
18. Followed up the preparation of drafting an NDA for preventing the unauthorized disclosure of confidential information relating to exam work of UCSC.
19. Followed up selecting students for the Director list & Faculty Awards of the 2018/2019 batch
20. Commenced the selection of students for the Director list & Faculty Awards of the 2016/2017 & 2017/2018 batches.
21. Followed up the use of Plagiarism detection tool ‘Turnitin’
22. Participated in the design of the strategic plan of CQA, UoC
23. Submitted the finalized forms of Master of Cybersecurity programme, Postgraduate Diploma/ Certificate in Cybersecurity programmes for UGC concurrence through the Director/ CQA
24. Submitted the finalized forms of Master of Business Analytics programme, Postgraduate Diploma/ Certificate in Business Analytics programmes for UGC concurrence through the Director/ CQA
25. Collected Feedback forms of Master of Cyber Security Programmes – 3rd and 4th Semesters (2021) using Google forms.
26. Collected Feedback forms of MCS/MIT/MIS/MBA Programmes – 2nd, and 4th semesters  (2021) using Google forms.
27. Collected Feedback forms of Undergraduate Degree Programmes / CS and IS – 01st and 2nd  Semesters  (2021) using Google forms.
28. Collected Feedback forms on Individual projects and Overall programme of MCS/MIT/MIS/MBA Programmes of 2018/2019 batch using Google forms.
29. Prepared Student Feedback Summary Reports of the 1st/3rd  (2020) & 2nd/4th (2021) semesters of the MCS/MIT/MIS/MBA programmes  and the 3rd semester of the Master of Cyber security programme

1. Collected and stored syllabi of all undergraduate programmes in QAC office.
2. Collected evidence required for programme review 2020 and stored in QAC office.
3. Acquired new Infrastructure to the office area of QAC
4. Monitored the activities of BIT Curriculum revision
5. Planned the curriculum revision of Undergraduate Programme in 2021
6. Monitored the improvements to the Tracer Study
7. Monitored the improvements to the draft Examination Manual sent by University of Colombo
8. Necessary actions were taken to Introduce MOOC for Undergraduate/ Postgraduate/ External Degree Programmes and Professional Development Centre (PDC).
9. Introduced a procedure for the paper setting of undergraduate/ postgraduate/ external degree programmes
10. Introduced actions to be taken based on summary reports of feedback forms of Undergraduate/ Postgraduate Degree Programmes
11. Monitored the progress of the employability survey of students graduating in 2020 in coordination with PDC
12. Monitored the progress of the development of criteria on company registration for industrial training in coordination with PDC
13. Monitored the progress of updating Alumni Website
14. Monitored the progress of selecting the eligible students for the Director’s List and Faculty Award 2018 & 2019
15. Proposed further improvements for the current enhancement courses.
16. The format sent by the CQA/ UOC for status assessment of implementation of 2016 IR recommendations was completed & shared based on the information available at UCSC
17. Prepared a strategic plan of QAC based on the Strategic Plan of  UCSC
18. Student feedback summary reports for both Undergraduate and Postgraduate courses (2nd&4th 2019/2020 yr) were prepared and was delivered to the relevant lecturers after the reviews carried out by the QAC committee and the Heads, Coordinators of the Undergraduate and Postgraduate degree programmes.
19. Student feedback was obtained to evaluate the overall quality of the Postgraduate degree programmes and individual projects from the students graduated in 2020 using Google forms
20. Collected Feedback forms of Undergraduate Degree Programmes for Semester 1 (2020) using Google forms
21. Collected Feedback forms of Postgraduate Degree Programmes for Semester 1 & 3 (2020) using Google forms
22. Invited representatives of the UCSC Alumni association and E learning Centre to the management committee
23. Appointed Dr. (Mrs) S.M.K.D. Arunathilleka as the UCSC representatives of the Institutional Review – 2021
24. Appointed the coordinator/ PDC for the discussion on Visualizing Annual Employability Survey details in the UOC website
25. Appointed the Senior Assistant Registrar/QAC and Assistant Registrar/Examination to the teams of Graduate Employability Survey – 2020 by University of Colombo
26. Senior Assistant Registrar/QAC participated in the special workshops organized by the Director/ CQA-UOC on Institutional Review process on 15/12/2020

• Undergraduate Programme Review (PR) activities recommenced on 4th April 2019 since the Self-Evaluation Reports (SERs) of Bachelor of Computer Science and Bachelor of Information Systems degree programmes need to be submitted in March 2020. A Programme Review committee comprising of domain coordinators and members for each criterion were composed and relevant evidence is being maintained in both the electronic and printed format. SERs were also drafted and several meetings were carried out to review and modify the content of the reports.
• Graduate Profile of the UCSC was modified.
• A staff member attended the 15th Biennial International Network for Quality Assurance Agencies in Higher Education (INQAAHE) and the Asia Pacific Quality Network (APQN) conferences held at BMICH-Colombo from 25th to 30th March 2019. This conference enabled us to learn the best QA practices that are being used by the other QA organizations and universities, which can also be adapted to the UCSC QA process.
• Staff members participated in the workshops of the UOC mentoring establishment program organized by the Faculty of Medicine, University of Colombo.
• Staff members attended the Programme Review Workshop on Computing and the SER writing workshop conducted by the UGC on 16th August 2019 and 26th November 2019 respectively.
• The peer-review process was implemented from Semester 1- 2019 for undergraduate degree programmes. Two reviewers were appointed for each course. For the first reviewer, the 2nd examiner of each course was appointed, and the second reviewer was nominated by the relevant lecturer of the course after obtaining the consent of the relevant staff member.
• An overall Employability Survey Summary Report was prepared based on the data obtained from the students who graduated with a Bachelor of Information Systems and a Bachelor of Computer Science in the year 2019. Based on the data, it shows that the overall employability rate is 91%.
• Student feedback summary reports for both Undergraduate and Postgraduate courses were prepared and was delivered to the relevant lecturers after the reviews carried out by the QAC committee and the Heads/Coordinators of the Undergraduate and Postgraduate degree programmes.
• Student feedback was collected with respect to industry placement carried-out in 2018. The prepared summary reports were reviewed by the QAC committee and shared with the Head/Internal Undergraduate Degree programmes and the Coordinator/Professional Development Centre.
• Student feedback was obtained to evaluate the overall quality of the Postgraduate degree programmes and individual projects.
• Student feedback was obtained from the students who graduated in the year 2019 to evaluate the overall quality of the Bachelor of Information Technology (BIT) degree programme. According to the data, the employability rate of BIT graduates is 87%.
• Associate Prof. Prasad Sethunga was appointed as a Consultant for Quality Assurance to assist in improving the quality assurance and accreditation process of the degree programmes of the UCSC. Several workshops were held with respect to revision of the graduate profile, and the preparation of the upcoming Programme Reviews.
• The followings decisions were taken with respect to 80% attendance of students for the undergraduate lectures.
  • If a student has less than 80% attendance for the 1st time – a letter of advice will be sent
  • If a student has less than 80% attendance for the 2nd time – a letter of warning will be sent
  • If a student has less than 80% attendance for the 3rd time – A suspended punishment by the Director and informs the Council.

• 80% attendance rule was imposed on the undergraduate degree programmes
• Employability Survey Summary Report was prepared of UCSC graduates with respect study streams.
• A workshop was held on 15^th January 2018 to develop the strategic plan of QAC of the UCSC considering all degree programmes
• The evidence collection for the Programme Review (PR) of 2020 was started considering internal undergraduate degrees
• Dean’s List and faculty awards criteria were modified to align with the UCSC Undergraduate degree programmes while changing their names to the Directors list and UCSC awards
• Student feedback summary reports for both Undergraduate and Postgraduate was developed and distributed to relevant lecturers, coordinators and the head for the programme
• The policy on evaluating the student feedback was established in order to improve the quality culture among the staff members while addressing the student concerns about teaching, learning and assessment.
• Redesigned student feedback forms considering the requirement of more than one lecturer may conduct a course and the relevant software for automated analysis was updated for the new requirement.
• Student feedback was obtained from BIT graduates to calculate the employability and to identify their concerns about the programme.
• The software of student feedback analysis was shared among other faculties and the training was provided.
• A proposal was submitted to the UGC requesting additional funds for the QA activities of the UCSC.
• It was decided to implement the peer review process at the UCSC in the year 2019 and a form to record the review and policy of the peer review process was developed.
• It was decided to recruit a visiting professor to improve the quality assurance process.
• A Management Assistant was appointed to the QAC to carry out the required duties.
• 10 Meetings of the QAC was held and extracts of minutes were submitted to academic syndicate/senate
• UCSC attended all the management committee meetings of the Internal Quality Assurance Unit of the University of Colombo

• Redesigned student feedback forms for both Undergraduate and Postgraduate degree programmes.
• Developed an Automated Feedback Analysis System to analyze the student feedback collected from both undergraduate and postgraduate degree programmes.
• The Automated Feedback Analysis System was shared and necessary training was provided to the QA cells of the Faculties of the University of Colombo such as Faculty of Science, IHRA, and Faculty of Management & Finance.
• Student feedback evaluation for both Undergraduate and Postgraduate courses was delivered to the relevant lecturers after the review of the QAC committee and the Heads/Coordinators of the Undergraduate and Postgraduate degree programmes.
• Developed a policy for the Undergraduate/Postgraduate Feedback Collection Process as follows: This process will be handled by the divisions of the Undergraduate and Postgraduate degree programs.
  • The collection of feedback will only be carried out three weeks prior to the end of the semester.
  • Time to arrive at the lecture for the collection of the feedback (at the beginning or 15 minutes before the end of the lecture) needs to be arranged after discussing with the relevant lecturer.
  • An administrative staff member (DR/SAR/AR) of the UG/PG division needs to be present at the lecture hall based on the agreed time and supervise the process of feedback collection.
  • The lecturer in charge of the lecture should not be present in the lecture hall during this period.
  • The feedback forms should not be exposed to the lecturer/lecturers conducting the lecture, prior to the release of the examination results.
  • After collection of the feedback forms, they should be sealed and handed over to the QAC of the UCSC.
  • QAC needs to make an individual summary feedback report for each lecturer after processing the data and hand over the reports to the head of the relevant degree programme.
  • The Feedback summary report should also include a separate sheet, allowing the head and the coordinator of the relevant degree programme to write comments and place his/her signature.
  • These summary reports need to be handed over to the relevant degree programme coordinator by the head and they will deliver it to the relevant lecturers in a confidential manner only after the release of the examination results of their courses.
  • If negative feedback received, the Head of the programme should inform the relevant lecturer in person and discuss required improvements.
  • If the lecturer received a negative feedback in the following academic year too, the Head and the coordinators should discuss with the relevant lecturer and conduct a peer review.
• New feedback forms were developed to evaluate the overall quality of the master’s degree programme and the individual project.
• A new feedback form was developed to obtain employability details of the 2017 graduates. Based on the data obtained from 2017 graduates, an Employability Survey Summary Report was prepared.
• Developed a course policy – A template for detailed syllabus which includes the course objective, topics, rubric, learning objectives, learning activities, assessment plan, etc. was prepared and the completed syllabi for all courses were obtained from relevant lecturers.
• Started the Undergraduate Programme Review (PR) process for both Bachelor of Computer Science and Bachelor of Information Systems degree programmes. A Programme Review committee comprising of domain coordinators and members for each criterion was composed and several workshops were conducted to collate relevant evidence in the electronic format.
• To adapt QA best practices, the lecturers were informed to discuss the syllabus with the students on the first day and the last day of lecture in order to give them an idea about the course. Also, it was advised to discuss the sections covered during the particular lecture series at the end of the course.
• A web page for the QAC was set up as a separate page within the UCSC website. To easily communicate with the QAC members, a new group email as qac@ucsc.cmb.ac.lk was also created.
• A curriculum revision was carried out for both Bachelor of Computer Science and Bachelor of Information Systems degree programmes.
• By considering the importance of student attendance in the undergraduate degree programme, it was decided to implement the 80% attendance rule to the undergraduate degree programmed from the year 2018 onwards.
• To increase the technical knowledge and capabilities of both IS and CS students decided to split the Group Project I into two batches (IS and CS) and limit group size to four (4) members.

The UCSC carried out the institutional review process by cooperating with all academic and non-academic staff of the UCSC considering 10 criteria and best practices. The self-evaluation was also carried out and the full report is available for reference. The following table shows the score with respect to each criteria as described in the self-evaluation report of institutional review of the UCSC.

Table 5.1 – A: Score for each criteria described in self-evaluation report of Institutional Review of UCSC

In the institutional review, the University of Colombo achived “A” grade and according to the self-evaluation of UCSC, the UCSC has also achived level of grade “A”.